Delivery and Refund Policy
At Cricket Lighters India, we strive to deliver your orders efficiently and promptly. Below are our delivery guidelines:
Free Shipping
Orders above Rs 499 qualify for free shipping.
Delivery Times
Our estimated delivery times vary by region:
- South: 2-4 working days
- West, North, East: 4-6 working days
- North-East: 12-14 working days
Order Dispatch
- Orders placed before 10 am will be dispatched the same day.
- Handling time: 24 hours
Non-Working Days
Sunday is a non-working day.
Additional Information
- Delivery times are estimates and may vary due to unforeseen circumstances.
- We will notify you of any changes to our delivery schedule.
Refund and Return Policy
At Cricket lighters India, we strive to ensure timely and accurate delivery of your orders. Our refund and return policy is as follows:
Refund Conditions
A refund will be issued if:
- The order is lost or misplaced during transit.
- We cancel your order due to unforeseen circumstances.
Refunds are typically processed within 5-7 working days from the date of approval and will be credited to the customer's bank account accordingly.
Return/Exchange Conditions
We do not accept returns or exchanges for:
- Delivered orders.
- Products that have been used or tampered with.
- Orders cancelled after dispatch.
No Return/Exchange Exceptions
Please note that all sales are final. We do not offer returns, exchanges, or refunds for delivered orders, unless there was an error on our part.